Help Center

Frequently Asked
Questions

Everything you need to know about ZendIQ Lite

Installation How It Works Wallet Security Privacy & Data Supported Sites Performance Token Analysis Troubleshooting Pricing Feedback Legal Getting Started

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1

Installation & Setup

5 questions

ZendIQ Lite is available on the Chrome Web Store (coming soon) and Brave Browser.

  1. Visit the Chrome Web Store and search for "ZendIQ Lite"
  2. Click "Add to Chrome"
  3. Confirm the permission request
  4. That's it! ZendIQ is now active on Jupiter, Raydium, and Pump.fun

No wallet connection, no account signup, no fees to install.

No account signup or wallet connection is required. ZendIQ can read your public wallet address (needed for the Wallet Security scan), but we never have access to:

  • Your balances
  • Your transaction history
  • Your private keys (we never ask for them)

Your public address is only used locally to scan for token approvals. We only analyze on-chain data — we cannot move funds or sign anything on your behalf.

Yes. ZendIQ Lite is:

  • Open source — auditable code on GitHub
  • Non-custodial — we never touch your funds
  • Read-only — we only analyze on-chain data
  • No personal data — we don't track you or collect private info
  • No fees — completely free

You stay in full control. We just warn you before you sign.

  • Chrome (Chromium-based)
  • Brave
  • 🔄 Edge (coming soon)
  • 🔄 Opera (coming soon)

Firefox support coming later.

ZendIQ is compatible with any Solana wallet. It works at the DEX page level — analysing the swap and showing you a risk score before your wallet is ever asked to sign. ZendIQ does not install into, modify, or interact with your wallet extension in any way.

When you click Swap on jup.ag, Raydium, or pump.fun, ZendIQ intercepts the trade on the page and runs its analysis. If everything looks good, the transaction is passed to your wallet to sign exactly as normal. Your wallet experience is completely unchanged.

Tested and verified:

  • Phantom
  • Backpack
  • Solflare
  • Brave Wallet (built-in)
  • Jupiter Wallet
  • Glow
  • Coin98
  • ✅ Any Wallet Standard compatible wallet

If your wallet connects to jup.ag, ZendIQ will protect your swaps on it — no wallet setup or configuration required.

2

How It Works

4 questions

ZendIQ assigns a 0–100 Risk Score based on 15 on-chain signals:

ScoreLevelWhat It Means
0–24🟢 LOWToken looks clean
25–49🟡 MEDIUMSome risk signals
50–74🟠 HIGHMultiple red flags — review carefully
75–100🔴 CRITICALSevere warnings — likely rug/scam

The score is not a guarantee — it's a risk indicator. You always decide whether to proceed.

ZendIQ analyzes across five categories:

Token Authority — Can devs rug you?

  1. Mint authority (can devs print unlimited tokens?)
  2. Freeze authority (can devs lock your wallet?)

Holder Concentration — Is it centralized?

  1. Top-1 holder % of supply
  2. Top-5 holder % of supply

External Data — Third-party risk checks

  1. RugCheck danger flags
  2. RugCheck warning flags
  3. LP lock status

Token Age & Metadata

  1. Token age (<24h, <7d, <30d?)
  2. Speculative/memecoin keywords detected
  3. Document verification score

Price & Liquidity — Can you actually exit?

  1. 3-month price change
  2. Long-term price change (6 months)
  3. 7-day vs 90-day volume trend
  4. Liquidity depth ($X before Y% slippage)
  5. Market cap

Common reasons:

  • New token (<7 days old) — higher risk by default
  • Centralized supply — top holder has >30%
  • Liquidity concern — can't sell without massive slippage
  • Authority flags — mint/freeze authority still active
  • RugCheck warnings — detected on external risk database
  • Price volatility — wild price swings signal pump-and-dump

High score ≠ automatic rug. Some new legitimate tokens score high. You decide.

The Risk Score is a warning system, not a guarantee. It catches ~70% of actual rugs in testing. It's designed to:

  • ✅ Flag obvious scams
  • ✅ Warn about new/risky tokens
  • ✅ Identify suspicious patterns

It won't catch:

  • ❌ Slow-bleed rugs (takes weeks)
  • ❌ Private team rugs (no on-chain signature)
  • ❌ Regulatory bans (unpredictable)

Always DYOR. Check community, team, and fundamentals.

3

Wallet Security

3 questions

The Wallet Security tab guides you through checking your connected wallet for common vulnerabilities. It shows you what to look for and where:

  • Unlimited Token Approvals — step-by-step instructions to find and review contracts you've given unlimited permission to transfer your tokens
  • Known Drainer Contracts — a check against addresses flagged for stealing funds, so you know if any are lurking in your approval history

ZendIQ doesn't access your wallet settings directly — it reads public on-chain data and tells you exactly what to check and how to fix it. You stay in control at every step.

Click the "Revoke on revoke.cash" button in ZendIQ's security tab:

  1. ZendIQ finds unlimited approvals in your wallet
  2. Click the link to revoke.cash
  3. Sign the revocation transaction
  4. Pay a small gas fee (~$0.50–2)
  5. Done — that contract can no longer access your tokens

Revoke regularly, especially before holding high-value tokens.

Yes, small gas fees apply (usually $0.50–2 on Solana). But consider the trade-off:

  • Cost of security: ~$1–2
  • Risk of not revoking: Entire wallet drained (potentially thousands)

Good trade-off.

4

Privacy & Data

4 questions

ZendIQ collects anonymized events only:

EventData SentWhy
Token checkedToken mint, risk score, siteTrack rug detection accuracy
Swap initiatedToken, score, siteMeasure swap volume
Swap completedToken, score, USD value*Measure saved users
Swap canceledToken, scoreMeasure avoidance rate
  • ✅ No wallet address  ·  ✅ No IP address
  • ✅ No personal info  ·  ✅ No transaction signatures
  • ✅ No identity linking

All data is aggregated & anonymized. *USD value comes from Jupiter's API, not your balance.

Absolutely not. We:

  • ❌ Never ask for keys or seed phrase
  • ❌ Never have access to them
  • ❌ Can't sign transactions on your behalf

We only analyze public blockchain data. You stay in control. Always.

No. We use an anonymous ext_id (assigned by Chrome to each extension install) that:

  • Is not linked to your wallet or identity
  • Is random across browsers
  • Is regenerated if you reinstall

Even if we wanted to track you, we couldn't. We don't collect the data needed to.

No, never. We:

  • ❌ Don't sell or share data
  • ❌ Don't have ads
  • ❌ Don't have third-party trackers

We only use data to improve ZendIQ.

5

Supported Sites

2 questions

Currently live:

  • Jupiter (jup.ag) — Solana's #1 DEX aggregator
  • Raydium (raydium.io) — Solana AMM
  • Pump.fun (pump.fun) — Memecoin launcher

Coming soon:

  • 🔄 Magic Eden (NFT swaps)
  • 🔄 Orca (DEX)
  • 🔄 Other Solana DEXs

Not yet. ZendIQ is Solana-focused because:

  • Solana has the highest MEV/rug risk
  • Pump.fun is Solana-only (highest volume memecoins)
  • Token programs differ per chain (need different scoring)

Multi-chain support coming in 2026 (Ethereum L2s, Base, Arbitrum).

6

Performance & Reliability

3 questions

No. ZendIQ:

  • Runs in the background with no visible slowdown
  • Only activates on Jupiter / Raydium / Pump.fun
  • Makes API calls that complete in <1 second
  • Has a minimal memory footprint

Most users notice zero performance impact.

ZendIQ still works. Risk scoring happens locally in your browser; on-chain data fetches directly from Solana RPC (public network). We only use our backend for analytics, which is non-critical.

If our backend is down:

  • ✅ Risk scores — still work
  • ✅ Token analysis — still works
  • ❌ Analytics logging — fails silently

No data loss, no broken swaps.

Typical causes:

  • Solana RPC is slow (network congestion) — wait 5–10 seconds
  • Your internet is slow — check connection
  • Token mint is new/unusual — takes longer to validate all sources
  • Browser extension lag — rare, try refreshing the page

If stuck >30 seconds: refresh and try again.

7

Token Analysis

4 questions

The wallet holding the most of that token. Example:

  • Total BONK supply: 1 billion
  • Top holder: 100 million BONK (10%)
  • ZendIQ flags this as centralization risk

Why it matters: If one holder sells everything, the price crashes.

When token creators launch a token, build hype & trading volume, then dump their supply (or drain liquidity) to cash out — price crashes to zero and users lose everything.

ZendIQ detects warning signs:

  • Mint authority still active (devs can print more tokens)
  • Liquidity not locked
  • Creator wallet has history of other rugs
  • Suspicious holder concentration

How much you can sell before the price drops dramatically. Example:

  • Liquidity depth: $1M → you can sell ~$1M before hitting 10% slippage
  • Selling $5M would cause massive slippage (~50%+)

ZendIQ shows: "You can sell $X before Y% slippage"

New tokens are higher risk — no price history, unproven team, often used for pump-and-dumps. ZendIQ flags:

  • 🔴 <24 hours — CRITICAL
  • 🟠 <7 days — HIGH
  • 🟡 <30 days — MEDIUM
  • 🟢 30+ days — Lower risk (but still check other signals)
8

Issues & Troubleshooting

4 questions

Try these steps in order:

  1. Refresh the page (Ctrl+R or Cmd+R)
  2. Click "Swap" to trigger the ZendIQ popup
  3. Check if extension is enabled: chrome://extensions → ZendIQ → ON
  4. Disable then re-enable the extension
  5. Reinstall if still broken

If still broken: contact support

Popup blockers can interfere. Fix:

  1. Chrome Settings → Privacy & Security → Site Settings → Pop-ups & redirects
  2. Find jup.ag / raydium.io / pump.fun
  3. Set to "Allow"
  4. Refresh and try again

ZendIQ does NOT request clipboard access. If you see this permission request, it's likely a fake or malicious extension.

Download only from the official ZendIQ Lite listing on the Chrome Web Store.

Not yet. ZendIQ is a Chrome/Brave extension only. Mobile support coming in 2026:

  • 🔄 iOS app (TestFlight beta soon)
  • 🔄 Android app (coming Q2 2026)

Until then: use desktop for trading.

9

Pricing & Plans

2 questions

Yes. ZendIQ Lite will always be free — risk scoring is our core value and it's too important for trader safety. What's coming:

  • 🆓 ZendIQ Lite (free forever) — what you have now
  • 💰 ZendIQ Pro (paid, coming 2026) — MEV protection, auto-optimized routing, advanced wallet protection

No. We commit to keeping token risk analysis free — it's too important for trader safety. ZendIQ Pro will be optional and advanced-use only.

10

Feedback & Support

3 questions

Email support@zendiq.ai and include:

  • What happened?
  • What browser/OS?
  • Screenshot if possible
  • Steps to reproduce

We respond within 24 hours.

Yes! Email support@zendiq.ai with your feature idea, why you need it, and how it would help. We read every suggestion — popular ones go on the roadmap.

Email support@zendiq.ai and include:

  • The token mint address
  • How it scammed you
  • Any proof you have

We'll investigate and improve our detection. This helps us get better for everyone.

12

Getting Started

3 questions
  1. Download ZendIQ Lite (this page)
  2. Learn Solana basics — Solana docs
  3. Set up a wallet — Phantom, Magic Eden, or Solflare
  4. Practice on testnet (free SOL to test with)
  5. Start trading — use ZendIQ on mainnet
  6. Check security — run Wallet Security scan weekly
  • ✅ Always check the risk score before signing
  • ✅ Read all warning signals — don't ignore them
  • ✅ Check Wallet Security regularly (weekly)
  • ✅ Research the team separately — ZendIQ is one tool
  • ✅ Start with small trades (test new tokens with 1–5%)
  • ✅ Set a stop loss — exit plan before entering
  • ❌ Don't FOMO into high-risk tokens
  • ❌ Don't trust ONLY the score — do your own research

Check zendiq.ai/roadmap (coming soon) for what we're building next, what users requested, and estimated timelines. Follow @ZendIQ_Official on X for real-time updates.

Still have questions?

Can't find your answer? We read every message and respond within 24 hours.

📧
Email
support@zendiq.ai
𝕏
Twitter / X
@ZendIQ_Official
💬
Discord
ZendIQ Community
GitHub
ZendIQ-Extension-Lite